Chariot Learning & Consultancy

Refund Policy

Our refund policy is available on our website, in the registration form, and in the official invoices. All refund requests will be processed within 7 working days from the date of receipt of a completed refund request. Request for refund must be in writing via email to our administrative team before the course commencement date.

Learner withdrawal refunds are subjected to the receipt date of the written withdrawal request in accordance to our table below:

REQUEST PERIOD PRIOR TO COURSE START DATE	REFUND*
10 Working Days or more	100%
7 to 9 Working Days	80%
5 to 6 Working Days	50%
3 to 4 Working Days (Exceptions: 1)	25%
2 Working Days or less (Exceptions: 1)	No Refund

*(amount paid by learner)

Exceptions:
The course fees paid by the learner shall be refunded in full:
1.	If the learner should fall ill and is not able to be rescheduled. A valid medical certificate is required.
2.	After the course starts and terminated before the published end date.

Refunds due to cancellation of course by Chariot Learning and Consultancy LLP
You will receive the refund in full (100%) if:
● The course does not commence on the published start date, or
● The course is cancelled before it begins.
In the event of any course cancellation due to circumstances beyond our control, Learners will be notified within 3 working days upon the decision to cancel/postpone course.


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